Contact information

Order Status:

Please visit https://www.17track.net/en to track it online.

Other Questions:

Our office hours are 9 am-5 pm EST - we respond to most emails within a business day, but if you don't get a response from us, please check your spam bin!

Be patient my friend, we are doing our best to get back to you as fast as possible! Please do not send multiple emails as this could delay our response time.

Email: support@convictty.com
Address: South side of Building B#7, No. 258 Minkang Road and Nos. 169 & 197 Songbin Road, Zhanqi Town, Yinzhou District, Ningbo City, Zhejiang Province
Phone: +86 176 0123 4025